Return Policy

SugeeLux Return Policy

At SugeeLux, your satisfaction is our priority. We take great care in curating and shipping our products. Please review our return policy before placing your order.

---

All Sales Are Final

We do not accept returns or exchanges on any items. Each order is considered final once placed.

---

Damaged Items Upon Delivery

In the rare event that your item arrives damaged, we are here to help.

To qualify for a resolution, please follow these steps:

1. Contact us within 24 hours of delivery.

2. Email sugeelux2@gmail.com with the following:

   • Your order number

   • Photos clearly showing:

     • The damage to the item

     • The original packaging

     • The shipping label

We will review your claim and may offer a replacement or refund, depending on the circumstances.

---

Late Claims

Claims made after 24 hours of delivery will not be accepted under any circumstances. This helps us maintain fast and fair resolutions for all our customers.

---

We appreciate your understanding and thank you for shopping with SugeeLux — where elegance meets confidence.